Last updated: 20 October 2026
Welcome to Wheelie Bar.
These Terms & Conditions govern purchases made through our website and apply to products supplied by Lord Bars Limited, trading as Wheelie Bar.
Please read these terms carefully before placing an order.
By placing an order, you agree to these Terms & Conditions, subject to your statutory rights.
1. About Us
Wheelie Bar is a trading name of Lord Bars Limited.
Company name: Lord Bars Limited
Trading name: Wheelie Bar
Registered in: England and Wales
Company number: 17441900
Email: hello@wheeliebar.co.uk
We design and supply premium outdoor mobile bars manufactured in Britain.
Our product ranges include:
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Lord's Bar: Our larger, premium outdoor mobile bar.
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Wonder Bar: Our more compact outdoor mobile bar.
Throughout these Terms & Conditions, references to "Wheelie Bar", "we", "us" or "our" mean Lord Bars Limited.
References to "you" or "your" mean the customer purchasing our products.
2. Our Products
We aim to ensure that all product descriptions, specifications, dimensions and photographs on our website are accurate.
However, our products are manufactured using materials and processes that may result in minor variations in appearance, colour, texture and finish.
These variations are particularly relevant to natural wood, metal finishes and other individually manufactured components.
Such variations do not automatically constitute defects, although your statutory rights remain unaffected.
Product Dimensions
The approximate dimensions of our standard bar models are:
Lord's Bar
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Length: 200 cm
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Depth: 70 cm
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Height: 110 cm
Wonder Bar
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Length: 122 cm
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Depth: 65 cm
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Height: 105 cm
Dimensions may vary depending on the model, configuration and accessories selected.
Customers should check the dimensions of their chosen product carefully before ordering.
Where access is restricted, please contact us to confirm the relevant dimensions, including wheels, worktop overhangs and protruding fittings.
Product Weight
Wheelie Bars are substantial and extremely heavy pieces of outdoor furniture.
Customers must ensure that their intended location and delivery route are suitable for the size and weight of the product.
Please contact us if you require further information about product weight or handling requirements.
3. Prices & Payment
All prices displayed on our website are in pounds sterling (£).
Unless expressly stated otherwise, prices include UK VAT at the applicable rate.
Delivery charges are additional unless expressly included in the advertised price.
The total price payable, including applicable delivery charges and taxes, will be displayed or confirmed before you complete your order.
We reserve the right to change our prices at any time.
However, price changes will not affect orders that we have already accepted.
Payment
Payment is made through the payment methods available at checkout.
Orders will not normally be accepted until payment has been successfully authorised.
Where we expressly agree to accept a deposit or staged payment, the payment amounts and due dates will be confirmed in writing.
Any applicable deposit terms will be explained before you enter into the contract.
We will not impose cancellation charges or retain deposits in a way that conflicts with applicable consumer law.
4. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
You will receive an automated acknowledgement confirming that your order has been received.
This acknowledgement does not necessarily mean that your order has been accepted.
A binding contract is formed when we expressly accept your order, normally by issuing an order acceptance confirmation.
We reserve the right to decline an order before acceptance, including where:
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A product is unavailable.
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There has been an obvious pricing or product description error.
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Delivery cannot reasonably be arranged.
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Payment cannot be authorised.
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We are unable to fulfil a requested specification.
If we cannot accept an order for which payment has already been taken, we will refund the payment promptly.
5. Made-to-Order Products
Wheelie Bars may be supplied from stock or manufactured after an order has been placed.
Where a product is manufactured to order, the estimated production and delivery lead time will be communicated before or when your order is accepted.
Manufacturing a standard Wheelie Bar after an order is placed does not automatically make the product bespoke or personalised.
Consumers purchasing standard Wheelie Bar models online will normally retain their statutory 14-day cancellation rights, even where the product is manufactured to order.
Please refer to Section 9 for further information about cancellations.
6. Bespoke & Personalised Products
We may offer customers the opportunity to personalise or customise their Wheelie Bar.
This may include:
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Personalised names or wording
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Company or club logos
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Bespoke signage
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Individually specified colours or finishes outside our standard range
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Unique dimensions or structural modifications
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Other genuinely customer-specific features
Where a product is made to your individual specifications or is clearly personalised, the statutory 14-day change-of-mind cancellation right will not normally apply.
We will identify products that fall within this exception before accepting your order.
Selecting standard options offered on our website, such as a standard colour, lighting package or accessory, does not automatically make a product bespoke or personalised.
Whether a product qualifies for the statutory cancellation exception depends on the nature of the customisation.
Once an order for a genuinely bespoke or personalised product has been accepted, cancellation or changes may not be possible.
Any agreed cancellation or amendment will be subject to the circumstances of the order and applicable law.
Nothing in this section affects your statutory rights if a product is faulty, damaged, not as described or otherwise fails to conform to the contract.
7. Delivery
Standard Delivery Charges
Our standard delivery charge is £395 including VAT for addresses in England, Scotland and Wales, excluding locations where additional charges apply.
Delivery charges are payable in addition to the product price unless expressly stated otherwise.
Remote & Offshore Deliveries
Additional delivery charges may apply to:
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Northern Ireland
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Scottish Highlands
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Scottish Islands
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Isle of Wight
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Isle of Man
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Channel Islands
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Other remote or offshore locations
Delivery to these locations is by quotation only.
Please contact us with your postcode before ordering.
We will confirm the applicable delivery charge before accepting your order.
Delivery Times
Estimated delivery times will be provided when you place your order.
Where products are manufactured to order, delivery times will depend on the manufacturing schedule and availability of materials.
Once your Wheelie Bar is ready, we will contact you to arrange delivery.
Unless we have agreed a different delivery period with you, we will deliver within the period required by applicable consumer law.
If delivery is delayed, we will contact you and explain the available options.
Your statutory rights regarding late or failed delivery remain unaffected.
8. Delivery Access & Failed Deliveries
Customer Responsibilities
Due to the size and weight of Wheelie Bars, customers must ensure that suitable access is available to their intended delivery location.
Before ordering, please check:
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Gate and doorway widths
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Pathways and passageways
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Steps and staircases
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Slopes and gradients
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Gravel, grass and other difficult surfaces
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Sharp corners and restricted turning areas
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Changes in ground level
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Low structures and overhanging obstacles
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Any other restrictions that could prevent safe delivery
Customers must allow sufficient clearance for the complete product, including wheels, worktop overhangs and protruding fittings.
Additional space may be required for safe manoeuvring.
If you are uncertain whether access is suitable, please contact us before ordering.
We may request photographs, measurements or other information about the proposed delivery route.
You are responsible for ensuring that information you provide is accurate.
Failed Deliveries
Our delivery team will not attempt to move a Wheelie Bar through an access route that they reasonably consider unsafe or unsuitable.
If delivery cannot be completed because access is materially different from the information provided, or because the delivery route is unsuitable, we may need to rearrange delivery or return the product to our premises.
Where a failed delivery is attributable to circumstances for which you are responsible, we may charge reasonable additional transport, storage or redelivery costs.
We will explain any proposed additional charges before they are incurred.
We will not charge you for failed delivery costs arising from our own breach of contract.
Your statutory rights remain unaffected.
Risk & Ownership
For consumer purchases, responsibility for accidental loss of or damage to the product normally passes to you when you, or a person identified by you, takes physical possession of it.
If you independently commission a carrier that was not offered by us, different statutory rules may apply.
Ownership of the product passes to you once we have received payment in full and the product has been delivered.
9. Consumer Cancellation Rights
Your Right to Cancel
If you purchase a standard Wheelie Bar online as a consumer, you will normally have the right to cancel your purchase without giving a reason.
The statutory cancellation period generally ends 14 days after the day on which you, or someone nominated by you, receives the product.
Where an order contains multiple goods delivered separately, the cancellation period will generally run from receipt of the last item.
You may also exercise your statutory cancellation right before delivery.
To cancel, you must clearly inform us of your decision within the applicable cancellation period.
Please contact:
You may use the model cancellation form at the end of these Terms & Conditions, although you are not required to do so.
Exceptions to Cancellation Rights
The statutory change-of-mind cancellation right does not normally apply to products made to your individual specifications or clearly personalised for you.
Please refer to Section 6 for further information.
This exception does not affect your statutory rights regarding faulty, damaged or non-conforming products.
10. Returning a Wheelie Bar
Change-of-Mind Returns
Wheelie Bars are large and extremely heavy products that cannot normally be returned by ordinary post or standard parcel courier.
Specialist transport or collection will generally be required.
If you validly cancel because you have changed your mind, you will be responsible for the direct cost of returning the product to us, where permitted by law and provided we have informed you of this responsibility before purchase.
For most mainland Great Britain addresses, we currently estimate specialist return collection costs at approximately £300–£600.
The actual cost will depend on factors including:
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Collection location
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Product size and weight
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Property access
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Transport provider
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Any specialist handling requirements
The actual cost may be higher or lower than the estimate.
We can assist with arranging specialist collection and will confirm the collection cost before proceeding.
If you arrange your own return transport, you must ensure that the product is appropriately protected and transported safely.
Unless we have agreed to collect the product, you must normally send it back within 14 days of notifying us of your decision to cancel.
Remote & Offshore Returns
Specialist return collection from Northern Ireland, the Scottish Highlands and Islands, and other remote or offshore locations may cost considerably more than £300–£600.
Where you would be responsible for the direct cost of a change-of-mind return, we will provide an appropriate estimate for your location before you complete your purchase.
Product Condition
You may inspect your Wheelie Bar to establish its nature, characteristics and functioning, broadly as you could reasonably inspect a product in a shop.
If the product has been handled or used beyond what is reasonably necessary for that purpose, and its value has consequently been reduced, we may make an appropriate deduction from your refund where permitted by law.
Please protect the product from avoidable damage while awaiting return or collection.
11. Refunds
Change-of-Mind Cancellations
Where you validly exercise your statutory right to cancel an online purchase, we will refund the payments due to you in accordance with applicable consumer law.
This will normally include:
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The purchase price of the product.
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The standard delivery charge originally paid.
For example, where a customer purchases a Wheelie Bar and pays our standard £495 delivery charge, that delivery charge will normally be refunded if the customer validly exercises their statutory change-of-mind cancellation right.
We are not required to refund additional delivery costs resulting from your express choice of a more expensive delivery service than our least expensive standard delivery option.
The direct cost of returning the Wheelie Bar remains your responsibility where the return is simply because you have changed your mind, subject to the conditions explained in these terms and applicable law.
Where permitted by law, we may make an appropriate deduction for any reduction in value caused by handling beyond what is reasonably necessary to establish the nature, characteristics and functioning of the product.
Refund Timescales
Where you validly exercise your statutory cancellation rights, refunds will be made without undue delay.
Where goods have already been delivered, we may normally withhold the refund until we have received the returned goods or you have supplied evidence of having sent them back, whichever occurs first, unless we have offered to collect them.
Where we have offered to collect the goods, we will refund within 14 days of being informed of your decision to cancel.
Where you are responsible for returning the goods, we will refund within 14 days of receiving them back or receiving evidence that you have sent them back, whichever is earlier.
Where you cancel before receiving any goods, we will refund within 14 days of being informed of your decision to cancel.
Refunds will normally be made using the same payment method used for the original purchase, unless otherwise agreed.
We will not charge you a fee for issuing a statutory cancellation refund.
12. Faulty, Damaged or Incorrect Products
We take pride in the quality of our products and want customers to be satisfied with their purchase.
All products supplied to consumers must meet the standards required by applicable consumer law.
This includes being:
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Of satisfactory quality.
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Fit for purpose, where applicable.
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As described.
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Consistent with the requirements of the purchase contract.
If you believe your Wheelie Bar is faulty, damaged or incorrect, please contact us as soon as reasonably possible.
We may request photographs or other reasonable information to help us investigate.
Depending on the circumstances and your statutory rights, the appropriate remedy may include:
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Repair
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Replacement
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Price reduction
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Refund
Return Costs for Faulty Products
If you validly exercise a statutory right to reject a faulty, damaged or non-conforming Wheelie Bar, you will not be responsible for the reasonable cost of returning it to us.
Where collection is required, we will normally arrange suitable specialist transport.
Please contact us before arranging an expensive specialist return yourself so that we can agree an appropriate method.
Nothing in these Terms & Conditions limits or excludes your statutory consumer rights.
13. Product Use, Care & Maintenance
Wheelie Bars are designed for outdoor use, subject to the specifications and care instructions applicable to each product.
Customers should follow all supplied instructions relating to:
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Safe positioning and movement
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Wheel brakes or other securing mechanisms
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Electrical equipment
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Refrigeration equipment
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Audio equipment
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Cleaning and maintenance
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Weather protection
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Suitable storage
Wheelie Bars should be positioned on stable, suitable ground and secured against unintended movement.
Customers should take particular care when moving the bars because of their substantial weight.
Electrical equipment and accessories must be operated in accordance with the relevant manufacturer's instructions and safety requirements.
Where a protective cover is supplied or purchased separately, customers should follow the applicable instructions for its use.
Failure to follow care or safety instructions may result in damage or create a safety risk.
However, nothing in this section removes your statutory rights or excludes liability that cannot lawfully be excluded.
14. Covers & Accessories
We may offer protective covers and other accessories for use with our Wheelie Bars.
Product descriptions will identify the relevant specifications and compatibility requirements.
Standard, non-personalised covers and accessories purchased online are subject to applicable statutory cancellation and return rights.
Where a cover or accessory is manufactured to your individual specifications or clearly personalised, the statutory change-of-mind cancellation exception may apply.
For standard items that can be returned by ordinary post or parcel courier, customers exercising their statutory change-of-mind cancellation rights will normally be responsible for direct return postage costs, where this has been properly disclosed before purchase.
Your statutory rights regarding faulty, damaged or non-conforming products remain unaffected.
15. Business & Trade Customers
We supply products to both consumers and business customers.
The statutory 14-day consumer change-of-mind cancellation rights described in these terms apply to qualifying consumer purchases.
They do not automatically apply to purchases made by businesses, retailers or other trade customers acting in the course of business.
Business and trade orders may be subject to separately agreed terms, including:
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Wholesale pricing
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Payment arrangements
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Delivery arrangements
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Order quantities
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Bespoke manufacturing requirements
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Cancellation provisions
Where separate written trade terms have been agreed, those terms will take precedence over these general Terms & Conditions to the extent of any inconsistency.
Nothing in this section excludes rights or remedies that cannot lawfully be excluded.
16. Intellectual Property
The Wheelie Bar name, branding, website content, product photography, designs and other intellectual property are owned by Lord Bars Limited or used with the permission of the relevant rights holders, as applicable.
Nothing on our website grants permission to reproduce or commercially exploit our intellectual property without prior written consent, except where permitted by law.
All rights are reserved.
17. Liability
We are responsible for losses that are a foreseeable consequence of our breach of contract or failure to use reasonable care and skill, subject to applicable law.
We do not exclude or limit liability where doing so would be unlawful.
This includes liability for:
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Death or personal injury caused by negligence.
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Fraud or fraudulent misrepresentation.
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Breach of statutory consumer rights.
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Any other liability that cannot legally be excluded or restricted.
We are not responsible for losses caused solely by circumstances outside our control where we have not breached any legal duty.
We are not responsible for business losses arising from purchases made by consumers for private use, except where liability cannot lawfully be excluded.
Nothing in these terms affects your statutory rights.
18. Events Outside Our Reasonable Control
We are not responsible for delays or failures caused by events outside our reasonable control, provided we comply with our legal obligations.
Such events may include:
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Severe weather
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Transport disruption
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Material supply shortages
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Industrial action
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Natural disasters
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Government restrictions
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Other circumstances beyond our reasonable control
If an event affects our ability to fulfil your order, we will contact you as soon as reasonably possible.
Where the disruption is substantial or prolonged, we will explain your available options, including any applicable right to cancel and receive a refund.
Your statutory rights remain unaffected.
19. Website Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.
However, occasional errors may occur.
We reserve the right to correct errors in product descriptions, specifications, availability or pricing.
Where an error materially affects an order that has already been accepted, we will contact you to discuss the appropriate resolution.
We will not change the agreed terms of an accepted order without your agreement or another lawful basis.
20. Privacy & Personal Information
We process personal information in accordance with applicable UK data protection law.
Further information about how we collect, use and protect personal information is available in our Privacy Policy.
Our website may use third-party service providers for payment processing, order fulfilment and other business operations.
Please refer to our Privacy Policy for further information.
21. Changes to These Terms
We may update these Terms & Conditions from time to time.
The terms applicable to your purchase will normally be those in force when your order is accepted.
Changes to our published terms will not retrospectively alter an existing contract without your agreement or another lawful basis.
22. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer resident in Scotland or Northern Ireland, you retain the benefit of any mandatory consumer protections applicable to you.
Consumers may bring legal proceedings in the courts available to them under applicable law.
23. Contact Us
If you have any questions about our products, delivery arrangements, cancellations, returns or these Terms & Conditions, please contact us.
Email: hello@wheeliebar.co.uk
Lord Bars Limited
Trading as Wheelie Bar
Registered in England and Wales
Company number: 17441900
Model Cancellation Form
Complete and return this form only if you wish to cancel your contract.
You are not required to use this form and may instead notify us clearly by email.
To: Lord Bars Limited, trading as Wheelie Bar
Email: hello@wheeliebar.co.uk
I/We hereby give notice that I/we cancel my/our contract of sale of the following goods:
Product(s) ordered:
Order number:
Ordered on:
Received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s):
(Only required if this form is submitted on paper.)
Date: